K7 Computing Private Limited - Refund Policy
To provide complete peace of mind and confidence in the purchase, K7 Computing offers a 30-day return policy on all K7 Computing purchases through our website www.k7computing.com. This policy covers only products bought through the website.
In case of any reason, if you were not completely satisfied with the purchase of your K7 licence, you may send us your refund request to esales@k7computing.com within 30 days from the date of purchase with the below details.
- Name
- E-mail Address
- Phone Number
- Company name (if applicable)
- Date of purchase
- Order-confirmation number or order confirmation e-mail which you received from K7 Computing
- The specific reason for requesting a refund
Upon receipt of above information, we will evaluate and process a refund by deducting the transaction fee from the original invoice value.
Refund applies only to below conditions
- - Only if you purchased on k7computing.com website
- - Only if you request within 30 days from the date of purchase
- - Only if the product is defective, not functioning, not compatible with the computer hardware or the operating system
- - Only if K7 Computing is unable to resolve/fulfil or satisfy your reason for refund request
In case you have purchased a consumer product and transferred the license to another user, you are not entitled to refund if the recipient activated the license.
* K7Computing reserves the right to limit refunds.
* K7Computing reserves the right to change this policy anytime without prior notification.